We sincerely apologise for the inconvenience caused. We take great care in packaging and ensuring all orders are complete, but sometimes errors can occur during the fulfilment process.
If you do receive an order with missing items, please reach out to our Customer Service team here as soon as possible and within the 14 days after receiving your order.
To help us resolve the issue quickly, please provide clear photos of the outer packaging, the inside of the packaging, and the items you did receive in your order.
Our team will work with you to identify and resolve the issue promptly.